Talk:Public relations

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Wiki Education assignment: CMN2160B[edit]

This article was the subject of a Wiki Education Foundation-supported course assignment, between 8 September 2022 and 15 December 2022. Further details are available on the course page. Student editor(s): YasmineSaad (article contribs).

— Assignment last updated by Xinyue Hu (talk) 13:29, 23 December 2022 (UTC)[reply]

Wiki Education assignment: Digital Communication[edit]

This article was the subject of a Wiki Education Foundation-supported course assignment, between 17 January 2023 and 17 March 2023. Further details are available on the course page. Student editor(s): GarrisonCalmerDighton (article contribs).

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Critical public relations research[edit]

There is a lot of great research being done by critical cultural scholars. It would be great for that to be represented. Tiggeritian (talk) 01:45, 24 July 2023 (UTC)[reply]

"Publics" in "Definitions"[edit]

Several of the definitions of public relations, including both those from PRSA and the CIPR one (which I added to the article recently) use the word "publics" in the plural. This is an odd usage, and probably needs an explanation.

There is a discussion of this in "Key Concepts in Public Relations" (Franklin et al, 2009) but since I am an author of that I didn't want to add a citation of my own work.

I would suggest something such as:

According to Quentin Langley in Franklin et al the use of the word "publics" in the plural is "central to the understanding" of public relations. Langley writes "all organisations have a series of publics, or stakeholders, on whom their success depends". He then follows Hayward (1991) in dividing the publics into "customers (past, present, and future),staff (past, present, and future), investors (past, present, and future), politicians and regulators, neighbours, and business partners (suppliers, distributors, etc.)".

Langley also goes on to contest the marketing concept of seeing public relations as part of marketing, which he claims is too focused on just one of Hayward's six publics: customers.

https://sk.sagepub.com/books/key-concepts-in-public-relations/n124.xml

Franklin et al (2009), Key Concepts in Public Relations. London: Sage. Hayward, R, (1991), All About Public Relations: how to build business success on good communications. London: McGraw Hill. Qlangley (talk) 14:57, 27 September 2023 (UTC)[reply]